— Logistics
Shipping & delivery
Every watch arrives fully insured and properly secured. Standard is courier to full value or personal pickup by appointment.
Courier shipping
Carrier
DHL Express / FedEx Priority — depending on destination country
Insurance
Every shipment insured to 100% of watch value
Lead time
1–3 business days after payment is credited
Delivery time
Poland — 1 business day. EU — 2–4 business days
Cost — Poland
Free on every order
Cost — EU
Individual quote depending on country (typically 200–400 PLN)
Packaging
Neutral outer packaging (no logo / brand name). Inside the original manufacturer's box with documentation
Delivery
Recipient signature required. SMS notification before delivery available
Tracking
Tracking number sent by email immediately after dispatch
Personal pickup
We recommend personal handover — it's standard in the luxury watch segment. We arrange the meeting at a convenient location:
- Our office in Kraków
- Hotel or restaurant in Warsaw / another regional city
- Meeting at client's location (after prior verification)
The meeting includes full watch presentation, document verification and possible sealing. No pressure, no obligation — also a chance for a collector exchange.
Payment
Standard
Bank transfer to business account (PLN, EUR, USD)
VAT invoice
We issue VAT invoice on request — margin or full amount
Reservation
We accept deposit (10–20% of value) for up to 7 days
Other forms
In special cases: cash on personal pickup, bank escrow
If you have a problem
If the package is damaged, courier is delayed or any other delivery issue — contact us immediately. We handle every case personally to the end.
Phone: +48 555 444 333
Email: info@ampmcollection.pl